Worcester I.T. Services
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Customer Testimonials
by Peter L in Bromsgrove on 18 December 2018
"Edward has been our regular 'IT/computer' man for a number of years now. He is quick to diagnose our issues and quick to fix them. His solutions work well and we seldom have to call him about the same issue again. When things are serious and require major work, he explains very clearly what we need to do and how much it will all cost. When one of our oldest machines 'died' (it had been our son's in the sixth form and was over ten years old!), he suggested a refurbished system which has transformed our PC environment and work, all at a very reasonable price. Edward is punctual, very professional and entirely dependable. There is thus no reason why anyone who used him once would want to go anywhere else for PC advice and guidance. Thanks Edward."
by Yvonne P in Harvington on 13 September 2018
by Roger W in Worcester on 26 August 2018
"Excellent and prompt service as expected"
by Jeremy R in Worcester on 23 June 2018
"I'm rarely moved to review, however I found Worcester IT Services excellent for knowledge, customer service and value for money.
I would recommend without hesitation.
by Stuart G in Worcester on 10 October 2017
"Thanks a million Ed - really appreciated your brilliant support. We'll always recommend you and your work."
by Rob B in Droitwich on 12 August 2017
"Top notch service from Ed. Knowledgeable, prompt and efficient. I have no hesitation in recommending Worcester IT Services."
by Jeremy F in Droitwich on 30 April 2017
"I have used Worcester I.T. Services several times and have always been impressed with Ed`s knowledge and efficiency. I would not hesitate to recommend him and when necessary I shall use his services again."
by Jean W in Droitwich on 27 April 2017
"The service we received on Monday 24th April was excellent,we will recommend Worcester I.T. Services to any one we hear about with a problem..Thanks again."
by Jane F in Worcester on 27 April 2017
"Have used Ed's services for a few years now and he reminded me of my annual pc check, which was done quickly and without fuss. Some very good advice given to help me keep things going and if anything does go wrong I know Ed will be with me extremely quickly hours to fix it. 5 star service and would recommend to others."
by Geoffrey A in Droitwich on 27 April 2017
"Timely, efficient & reasonably priced service. Recommend you without question"
by Geoff A in Droitwich on 14 February 2017
"A swift efficient & effective service at reasonable cost. No hesitation in recommending Worcester I T Services."
by Christopher H in Worcester on 23 May 2016
"Hi All, I found Ed to be very knowledgeable not only on Computers but also on setting up my 4k tv, 4k amp, 4k bluray player and set top box, He fixed my desktop computer also replaced the complete keyboard and other parts on my laptop after I covered it with a cup of tea and dropped it. At a later date I lost complete internet access.
Ed tried to fix it over the phone, in the end he said he would come round later that day. True to his word he fixed the problem. The problem was down to my internet service provider. Would I use Ed again. (YES).+++++
by Ian H in Droitwich on 07 July 2015
"Ed from Worcester IT has given me not only great service, but good practical advice and did an outstanding job of the installation too...can't fault him - thanks Ed, a pleasure doing business with you."
by Diane C in Droitwich on 26 June 2015
"I have used Worcester I.T Services for a number of years now. Ed has helped to sort out both individual and business computer problems. He has always provided a professional and efficient service. I would highly recommend Worcester IT Services."
by Lizzie H in Worcester on 23 March 2015
"Dear Ed,
Just wanted to send you a note to say how grateful I am for your expertise in fixing the problems on my laptop! I had been so worried about this, and I didn't know what to do, as I'm not a very technical person. I'm so glad I found you, and I'll certainly call on your services again if I have any more computer issues.

Many thanks once again.
by Reece J in Worcester on 02 October 2014
"As a small but growing business we required our existing IT system to be upgraded to cope with the companies expansion. We contacted Edward based on previous recommendations and were not disappointed. Ed provides a reliable, friendly service that caters to your requirements, taking in consideration you budget and future requirements. He has been available to answer any questions we have had and we will continue to use Worcester IT Services as our IT provider. Highly recommended 5 out of 5"
by Mike H in Worcester on 02 October 2014
"I was experiencing a "nasty" virus which was slowing down my PC greatly and it was hardly running at all.
Not being geeky, and by chance contacted Worcester I.T Services and Edward paid me a visit here in Worcester within a couple of days.
I found him to be friendly but above all else helpful and professional.
Nothing seemed to much trouble for him and he was fixing things for some time!
By the time he left, all was well. The charge for his call was worth every penny and I would recommend him to anyone experiencing similar problems with their PC.
I for one will definitely be calling him again should any further problems arise!
by Suzy C in Ombersley on 04 August 2014
"Thanks very much Ed for you prompt, friendly and efficient service. I have no hesitation in recommending your company and will certainly call on you again should the occasion arise. When you say same day service you surely mean it, most impressed."
by Richard & Elizabeth H in Worcester on 01 August 2014
"Once again Liz and I have to express our gratitude to you, Ed, for the brilliant way you have solved our current computer problems. What you did today has undoubtably given our ageing desktop a new lease of life, and many thanks also for sorting out the issues with our laptop so efficiently. As usual, it was a pleasure to see you and we will certainly recommend your services to all and sundry!
Best wishes,
Richard and Liz
by Lorna G in Wychbold on 23 June 2014
"I work from a home office and got into difficulty with an internet connection problem, I had a deadline to make and got no response from the company I had used in the past

I telephoned Worcester IT Services and Edward responded both to my telephone message and my dilemma with amazing speed. He fixed the problem in a very short space of time and I was able to hit my deadline. Very impressive!
by Clive H in Hanley Swan on 06 June 2014
"Quite happy to give you excellent feedback, you were punctual, knowledgeable and helpful, you had allotted plenty of time to carry out the job thoroughly and were happy to do some additional work which I asked you to do. Nice to find a real professional after some previous negative experiences, 5 out of 5."
by Ian H in Worcester on 09 May 2014
"I gave Ed a significant challenge in trying to repair a small form factor PC that was 8 years old!
Ed was professional, courteous and offered a very convenient service by collecting my PC direct from my home.
Throughout the process of trying to fix the problem Ed made regular contact. The issue was identified and although this did not result in a fix (blown motherboard) the cost was extremely reasonable and I would not hesitate in recommending Ed to anyone.
by Hazel H in Worcester on 28 April 2014
"I was happy with Ed's prompt assistance with our two computers, one of which suffered intermittent internet access. The system was cleared of several bugs and is working a great deal better. We have recommended Ed to a colleague of my husband's."
by Richard & Elizabeth H in Worcester on 28 April 2014
"Hi Ed,
Just a note to say how grateful Elizabeth and I are for the work you did last Friday in restoring our desktop computer to full health. We were so impressed by your technical expertise and by the speed with which you carried out your work. It was a pleasure to have you in our home, and on a personal level, we both very much enjoyed meeting you. We will always call on you for any IT concerns which may arise in the future.
Thanks once again,
best wishes,
from Richard and Elizabeth H
by Angie R in Droitwich on 24 April 2014
"We were very pleased with the work you carried out for us. You explained the options clearly and completed the work in very good time. We would certainly recommend your service and give it a rating of 5 out of 5."
by Keith S in Worcester on 14 April 2014
"The service I received was excellant, prompt and professional.

Ed took time to find the best deal to repair my laptop and his work and advice was very professional. I had no hesitation in getting my note book cleaned up by him and recommending him to my son in law and my father in law.
by Sam B in Droitwich on 13 April 2014
"I choose Worcester I.T Services off the reviews on their website and I'm glad I did. 5 star, quick turn around within a day of picking up and reasonably price. Wouldn't hesitate again!"
by Ross J in Worcester on 14 February 2014
"I contacted Ed after a persistent and inconsistent problem with my desktop PC. Ed took it away and first stripped it down, cleaned it and put it back together again for me. This solved the problem for a while but the problem returned shortly after. Ed then came to my house free of charge to further diagnose the problem and since then the system has been running smoothly. Ed knows his stuff, charges very fairly and is a generally nice guy. I would recommend Ed and Worcester I.T Services to anybody with a computer problem that they can't fix."
by Wendy F in Holt Heath on 04 October 2013
"Ed contacted me straight away after my enquiry and organised to come to the house to look at my laptop which was running slow.He was efficient, friendly, and full of helpful advice. My laptop is now back to full strength!"
by Chris M in Malvern on 26 September 2013
"Superb service with total professionalism. As a busy hotel operation, anything less would not have been beneficial to our needs. 5/5 ticks all the boxes . Very reasonably priced and will definitely use Worcester I T Services as our first port of call in the future . Thank you and well done.
Chris M (Proprietor)
by Mike P in Upton upon Severn on 07 September 2013
"Dear Ed,

Many thanks for coming here yesterday to resolve the virus problem. I greatly appreciated the rapid reaction time & that you made an effort to accommodate this additional job, despite your other commitments. Your professional approach & skill on the task meant that I was very confident that you would resolve the problems. I will contact you in future if & when I have any queries but I hope it will not be anything like the virus threat you dealt with yesterday.

I would rate the overall customer experience as 5 out of 5.

Please use any or all of this comment for your website.

Thanks again.
by Rebecca O in Worcester on 02 September 2013
"We hired Worcester I.T. Services to make some upgrade to our office network. After an initial consultation we agreed on what needed to be done and received a comprehensive quote, so we knew exactly what we would be paying. When the day arrived Ed completed all the agreed work within the arranged time frame with no fuss, ensuring the minimum possible amount of disruption to our business. We would rate the service we received from Worcester I.T. Services on this occasion 5 out of 5."
by Steve M in Worcester on 10 August 2013
"I was very happy with the service I received. Quick response to my initial contact, problem rectified efficiently and all at a very competitive price. No hesitation in awarding a top 5 rating."
by Lorraine S in Worcester on 15 July 2013
"Once again great service to sort my laptop out again ! My friend needed a repair to their laptop so on my reccomendation and as i said they were very impressed with the price and service!

5 *****
by Professor Ronald B in Malvern on 12 July 2013
"Fantastic fast and very competent service what else can one ask for?"
by Peter L in Bromsgrove on 12 July 2013
"Dear Mr Jones

Both my wife and I are very happy to give you positive feedback for your two visits. We both required a number of things to be set up on our respective computers and have been pleased with the work you underook. You were punctual ( a rarity), worked very efficiently until the computers were working well, and made sure we both understood how to undertake simple self-corrections when required. We thought your work was good value for money and we shall certainly call on you again when (and it will be when!), we need your help again.

Yours sincerely

Peter L
by Lynda C in Droitwich on 07 June 2013
"Thanks Ed for a speedy response to dealing with our poorly departed computer and providing us with a replacement. The whole family are very happy to be back online all the thanks to Worcester I.T Services. I would with no doubt recommend anyone who are having computer issues to contact Worcester I.T Services. They have my thumbs up."
by Sue C in Crowle on 20 March 2013
"Efficient prompt service."
by Pamela G in Drakes Broughton on 14 March 2013
"Thanks to your expert and prompt service my laptop a is now functioning excellently. If I need any help in the future I will definitely be calling on you. I have already recommended and passed your card to my neighbor who will be in touch with you shortly. Thank you again."
by Jane E in Cropthorne on 12 March 2013
"We were really impressed with the service we received, collection and delivery was prompt and the repairs to our school netbooks were completed quickly and efficiently. Thank you very much and we will definitely be recommending you to other schools in our area."
by Helen F in Droitwich on 08 March 2013
"Phoned up in the evening and Ed came the next day. I was fully expecting to be replacing the laptop as it was failing to charge even with a new battery. Ed identified the problem and the laptop is working again! I will definitely ring again if I need assistance. Quick and efficient. Brilliant."
by Kevin H in Besford on 25 February 2013
"I contacted Ed when my private laptop became infected with a virus. He arrived within a couple of hours at exactly the time that he said he would. He was well presented and professional He quickly removed the virus and repaired another laptop for me. My only concern is that he is not charging enough I think his invoice should have been more than double the amount it was. Companies do not necessarily want the cheapest. They want a good prompt professional service at a fair price."
by Paul M in Dunhampton on 25 February 2013
"Jawel Paints (West Midlands) Ltd. Are pleased to recommend Worcester I.T. Services, we contacted them when one of our computers became infected with a virus the engineer arrived the same day at the agreed time, he quickly removed the virus and installed new antivirus software. Excellent service at a reasonable price."
by Alec P in St. Peters on 19 February 2013
"Happy to recommend & endorse the testimonials on his site. Ed arrived on time, immediately started assessed the situation, arrived at his conclusion, carried the necessary work & left us with a working computer. Excellent service at a reasonable cost. Thanks for a what was a very pleasant morning."
by James L in Kempsey on 19 February 2013
"Worcester IT were quick to respond to my enquiry about problematic wireless coverage in the house and home office. A site visit and diagnostic was done at a reasonable charge. A solution was offered the same day and Worcester IT then supplied the hardware and installation within a few days. Staff were polite, efficient, knowledgeable and understood the customer's needs. A quick efficient service at a reasonable cost. Would certainly recommend Worcester IT Services."
by Graham M in Lower Broadheath on 13 February 2013
"I fully recommend this Company. It advertised same day appointments which I wanted and got. My computer virus was swiftly removed (Ed knows what he is doing), but my old computer was the cause of the subsequent lengthy scan (too much on it!). The new hard-drive I was recommended to buy has made a world of differance, encouraging me to be more computer-literate than before. Thank you Ed!"
by Dave P in Stourport on 27 November 2012
"Arrived bang on time, looked into our PC and fixed it within 15 mins! excellent value and service, many thanks."
by Julie S in Droitwich on 24 November 2012
"I have used Worcester IT Services twice and have been extremely impressed with Ed and his IT skills. He changed the screen on mys son's computer which saved me so much time and stress and was excellent value for money. He came to my house and collected the laptop and returned it within 2 days. Since then Ed has done a full clean on my laptop, again very good value for money. I would recommend Ed with no hesitation."
by Barbara D in Norton on 20 November 2012
"A prompt response to my cry for help. Ed was able to perform a miricle with endless patience. I will have no hesitation in recommending him to anyone else. THANKS ED."
by Lorraine S in Worcester on 15 November 2012
"I would highly recommend this company in every aspect of how they run their business. Ed is a very polite, knowledgeable and very efficient it specialist who i am looking forward to using again in the future as his business goes from strength to strength."
by Emma F in Worcester on 26 October 2012
"Ed was very polite he got straight to work, had my laptop back within two working days a very good service will definitely use again and will recommend to family and friends."
by Cynthia H in Powick on 11 October 2012
"Thanks Ed, very pleased with home visit from you today. Computer problems solved at long last, I know its an oldie but working faster than ever. I will certaintly recommend you to family and friends thanks again for your efficient and fair priced service you offer."
by John D in Worcester on 09 October 2012
"Edward arrived on time, smart appearance wasted no time in getting to work and upgraded one computer and sorted virus to another within 2 hours (good job)."
by Martin H in Blackpole on 07 October 2012
"Very polite and prompt.. Worked tirelessly to solve the problem i had. From the start it was obvious Edward knew what he was doing. I will certainly use Worcester I.T services again."
by Derek M in Worcester on 27 August 2012
"Arrived ontime, dressed smartly, good appearance, very pleasant to talk to. Started immediately dealing with faults, and was interested in what he was doing. Would recommend."
by Rowland B in Worcester on 26 August 2012
"I was very satisfied with your prompt,polite, friendly and helpful service and I would be happy to give my recommendation."
by Nick B in Worcester on 14 August 2012
"Thank you for doing a great job. You succeeded where others have failed. We now have our broadband service fully networked around the house with power line adaptors. I will recommend your friendly and efficient service to all my business contacts and friends."
by Claire B in Rushwick on 07 August 2012
"I run a Green Cleaning Company in Worcester and Cheltenham and had problems with my printer. I called Worcester I.T Services and spoke to Ed, he came out promptly on a Saturday and I had lots of invoicing I needed to be printed he fixed the problem with an hour and there wasn't a call out charge for a Saturday!! I would recommend Ed as being experienced and competitively priced."
by Clifford L in Claines on 28 June 2012
"Many thanks for restoring my laptop to working order so promptly and efficiently. I was in deep trouble sending out numerous emails with junk messages to my many contacts in important places and receiving lots of puzzled responses (by phone) as my hotmail was blocked. I was very grateful for your help and more than pleased with the moderate charge for your successful efforts. I would certainly recommend your company to anyone in similar difficulties. Many thanks."
by Catherin K in Morton-in-Marsh on 26 March 2012
"Ed was friendly and competent fixing my computer problems. I was grateful for the same-day service as I am dependent on my computer for work purposes. Ed was competent and calm and was able to fix my computer within under one hour. I would absolutely recommend Worcester I.T. Services for your computer problems."
by Nathan K in Hartlebury on 25 March 2012
"Ed visited our business at short notice to carry out some on-site upgrades and maintenance. He was extremely professional in his approach and, unlike many IT engineers, he ensured that we got what we wanted rather than what he thought we wanted. We are currently reviewing our maintenance contracts and Worcester I.T. Services will be top of the pile when it comes to IT support."
Worcester I.T. Services is rated on average 5 out of 5 based on 61 customer testimonials.

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